Self-help Instructions

Auxiliary Membership Renewals

• How to create a log-in/new account
• How to renew your membership
• How to re-login once a username is created

How to set-up a new user account:

1. Step One: Go to www.helpsdkids.org. At the top-right side of the page click "More", then click “Join Now”:
   
2. Step Two: If you see a Security Information prompt, click "Yes" to continue to the registration form.
3. Step Three: To continue to set-up a user account, fill out the registration form. The form must be filled out completely or the system will not let you continue. Please use a strong password and keep it in a secure place.
4. Step Four: Once you have finished filling out all fields on the form click the “Submit" button located at the bottom of the page. You will recieve a confirmation email from Rady Children's Hospital-San Diego.
5. Step Five: Click “logout”. It will take 24-48 hours to activate your user name and password. Please do not attempt to RENEW your membership, as your user account will not be linked to your membership account.
6. Step Six: One business day later, return to helpsdkids.org and login with your User ID and Password.

 How-to renew once a user account has already been created:

1. Step One: Go to www.helpsdkids.org. At the top-right side of the page click "More", then click “Log In”:
   
2. Step Two: If you see a Security Information prompt, click "Yes" to continue.
3. Step Three: Type in your User ID and password only if you HAVE a User ID and password.
4. Step Four: Click “Auxiliary” (on the top menu), then click "Units" (on the left menu) to see unit pages:
5. Step Five: If you are logged in, you will only have access to the directory and documents for your unit.
6. Step Six: On the menu on the left-side of the page click “View/Renew Membership.”
7. Step Seven: Click the “Renew Now” button for the “Active” Current Status. DO NOT click on the “Join Now” or the “Renew Now” button for lapsed memberships.
8. Step Eight: Click on the appropriate membership category you are renewing for and then click “Next”.
9. Step Nine: The next screen verifies your billing information. This is a VERY IMPORTANT screen. Please make sure all your contact information, including email, is correct – as this is the information that is merged into the master database. An * indicates it is a required field that must be filled in. Click “Submit” at the bottom of the page, and you will receive a confirmation both on the screen and in your personal email inbox. Please send a copy to your unit membership representative.

 How to log in as a user once your account is created

1. Step One: Go to www.helpsdkids.org. At the top-right side of the page click "More", then click “Log In”:
   
2. Step Two: If you see a Security Information prompt, click "Yes" to continue.
3. Step Three: Type in your User ID and password only if you HAVE a User ID and password.