In-Kind FAQs

Frequently Asked Questions

How are donated toys used in the hospital?
Toys are used as diversions from procedures, in our playrooms and at patient bedsides throughout the year.

Where, when and how do I deliver my donation?
Our donation bin is available 24/7. Appointments may also be made by emailing when assistance is required, or in the event that a donation is very large in quantity.

LOCATION: Rose Pavilion Gift Shop
3020 Children’s Way, San Diego, CA 92123 
Donation acknowledgement forms are available upon request from the gift shop or the information desk.

Can I mail my donation?
Yes - please mail toy donations to

Toy Room
3020 Children's Way
San Diego, CA 92123

You also may visit our Amazon Wish List to purchase gifts online and have them sent to the Hospital, or make a contribution to our Toy Fund.

What donations are most helpful?

  • Play dough
  • Gift cards
  • Stimulating baby toys
  • Tech products for older patients

Do you only need toys during the holidays?
We need toys all year long. Although we receive the majority of our toys during the month of December, we strongly encourage donors to consider purchasing toys throughout the year.

Do you accept gently used toys?
All donated toys must be new and in their original packaging. 

Are donations tax deductible?
Toy donations may offer tax benefit, please consult your tax professional for advice. If you deliver your donation to the information desk, please complete the “In-Kind Donation Form” and keep the yellow copy for your records. If you mail your toy donation directly the Hospital, please contact our In-Kind Coordinator at

May I deliver my gift directly to patients?
Due to patient confidentiality and infection control policy, we are unable allow members of the public to visit our patients.

Will someone pick up my donation?
Due to staffing and transportation limitations, we are unable to pick up donations.

May I donate sporting or other event tickets?
We welcome ticket donations at least one week prior to the event. Our Child Life Department will distribute the tickets to the families. Please call 858-966-8833 to make arrangements.

May I donate food and/or candy to the patients?
Due to dietary restrictions, we are unable to accept food donations.

May I come perform for the patients?
Information about special visits is available here.

What if I have another type of in-kind donation?
Please contact the in-kind coordinator to discuss your donation options.

If your question isn’t answered above, please contact our In-Kind Coordinator at or 858-966-8833.