In-Kind FAQs

Frequently Asked Questions

How are donated toys and/or supplies used in the hospital?
Although our patients receive gifts during the holidays and for their birthdays, many of the donated items are given as rewards following a painful procedure or are used in our playrooms and at the patient’s bedside throughout the year.

Where, when and how do I deliver my donation?
DONATION DAYS/TIMES: Our donation bin is available 24/7. Appointments may also be made with a Foundation staff member when assistance is required, or in the event that a donation is very large in quantity of items.
LOCATION: 3020 Children’s Way, San Diego, CA 92123 - Main lobby of the Rose Pavilion.
Tax receipts are available at the information desk upon request.

Can I mail my donation?
Yes. You can visit our Amazon Wish List to purchase gifts online and mail to the Hospital. You also may donate online to our Toy Fund or donate gift cards for Rady Children's Hospital-San Diego to purchase items most needed for our patients.

What donations are most helpful?
Gift cards (Target, Walmart and iTunes) are most popular. This allows us to purchase specific items for our patients, and alleviates the need for storage space.

Do you only need toys during the holidays?
Although we receive the majority of our toys during the month of December, we need toys all year long. We strongly encourage donors to consider purchasing toys throughout the year to ensure the toy room remains well stocked.

Do you accept gently used toys?
We are unable to accept used items due to infection control and the safety of our patients.

Are donations tax deductible?
Donations may offer tax benefit, please consult your tax professional for advice. Donors can be provided with a receipt for tax purposes. If you deliver your donation to the information desk, please complete the “In-Kind Donation Form” and keep the yellow copy for your records. If you mail your toy donation directly the Hospital, please contact our In-Kind Coordinator.

May I deliver my gift directly to patients?
Due to patient confidentiality and infection control, we cannot allow members of the public to visit our patients.

Will someone pick up my donation?
Due to staffing and transportation limitations, Rady Children's Hospital-San Diego is not able to pick up your donation.

May I donate sporting or other event tickets to patients and families?
We welcome ticket donations at least one week prior to the event. Our Child Life Department will distribute the tickets to the families. Please call 858-966-8161 to make arrangements.

May I donate food and/or candy to the patients?
Due to dietary restrictions, we are not able to accept food donations.

May I come perform for the patients?
Due to hospital policy, we are only able to allow groups over the age of 18 to perform. If you are interested, please review our Special Visit Guidelines and complete our Special Visit Request Form.

If your question isn’t answered above, please contact our In-Kind Coordinator at 858-966-8833.